Travel Safe – Coronavirus

Passenger Information

Updated 12/12/21

Important updates for businesses: border opening and major changes coming to COVID-19 restrictions

Queensland’s border will open to all domestic visitors from this Monday 13 December – here is what you need to know.

Border changes:

  • Interstate visitors will be able to arrive from hotspots if they are fully vaccinated and have a negative COVID-19 test in the previous 72 hours. They can now arrive by both air and road and must also complete a COVID-19 test on day five after arriving.
  • There are currently no restrictions for domestic visitors arriving from non-hotspot areas.
  • International arrivals must go into home or hotel quarantine for 14 days, be fully vaccinated and return a negative COVID-19 test within 72 hours of departure.
  • All arrivals, no matter where from, must complete relevant entry declarations and abide by the public health directions in place at the time.

Update on tourism business operation – following South East Queensland lockdown (current 18 August 2021)

Queensland Health has provided the following guidance for tourism businesses operating under the additional restrictions currently in place. Further information on business operations for impacted areas is also here.

  • Tourism vehicles and vessels with up to 50 patrons do not have to follow occupant density requirements.

There are some allowances for certain types of tourism businesses (for example, tourism vehicles and vessels carrying 50 people or less) – specific advice from Queensland Health for these businesses is here.

You can keep on top of all the updates here, and information on Queensland’s COVID-19 hotspots is here.

Queensland’s COVID-19 Vaccination Plan, outlining planned dates for Queensland’s borders to re-open to interstate hotspots.

80 percent vaccination target: Friday 17 December
  • Travelers from an interstate hotspot can arrive by road or air, must be fully vaccinated, have had a negative COVID-19 test in the previous 72 hours. Quarantine will not be required.
  • Direct international arrivals can undertake home quarantine if they are fully vaccinated and have had a negative COVID-19 test in the previous 72 hours.
90 per cent vaccination
  • No entry restrictions or quarantine for vaccinated arrivals from interstate or overseas.

Travel Safe – COVID-19

As an accredited Queensland Department of Transport Tour Operator, Coast to Hinterland Tours and its subsidiary Minibus Charter Sunshine Coast is adhering to the latest guidance from state and federal authorities.

Coast to Hinterland Tours and Minibus Charter Sunshine Coast has employed a heavy focus on hygiene and sanitation, all vehicles in the fleet undergo a thorough sanitary clean including deep clean of upholstery regularly.

Our vehicles are sanitised before and after each trip with particular attention paid to high contact areas – armrests, seatbelts, door handles and handrails. Whilst on tour or charter, sanitation is also done as often as every two hours during scheduled stops with a hospital-grade disinfectant effective against Coronaviruses killing 99.9% of germs.

An industry-specific COVID Safe Plan has been adopted by Coast to Hinterland Tours and Minibus Charter Sunshine Coast to assure that the company operate safely and can transport more passengers in our vehicles than outlined in “Queensland’s Roadmap to Easing Restrictions”

Current guidance for tour operator vehicles:

Tourism experiences may seat guests together during the tourism experience with eased social distancing (i.e. less than one person per four square metres and the 1.5m social distancing). This is a similar allowance to airlines. The physical distancing of 1.5m should be in place at all other times possible.

Customers will need to take personal responsibility and apply common sense to support social distancing measures More Info>>

What you need to know
  • Currently, there is no limit on the number of passengers specified for commercial public passenger vehicles (tour vehicles) in the state of Queensland
  • The current guidelines do not prohibit a commercial passenger vehicle from carrying more than one passenger.
  • You do not need to wear a mask if you are healthy
  • Hand Sanitiser will be provided each time you enter the vehicle
  • Any passenger with a suspected case of coronavirus or similar symptoms on the day will not be permitted to travel. A full credit will be provided.
  • In the event of a passenger spreading droplets (such as sneezing, coughing or vomiting), surfaces will be cleaned with hospital-grade disinfectant
  • Drivers will set the air-conditioning to external airflow instead of recirculation
  • A passenger must avoid direct contact with other passengers and drivers
  • We will never refuse or cancel a trip based on a passenger’s nationality, disability or cultural background. There are equal opportunity and anti-discrimination laws that apply

All passengers must practise good hand hygiene and cough/sneeze hygiene:

  1. Wash their hands frequently with soap and water, before and after eating, and after going to the toilet
  2. Cover their cough and sneeze with a tissue or cough/sneeze into your elbow or upper arm
  3. If unwell, advise the driver immediately so alternative transport can be arranged ( passenger expense)

Travel Flexible

Whether you’re travelling to the Sunshine Coast to visit friends or family, we know you’re looking forward to booking your next holiday. As such, we’re introducing further booking flexibility.

  • Free date changes are available for all Day Tours & Charters with 24 hours’ notice.
  • Receive a full credit for all passengers in the same booking if you display signs of coronavirus or similar symptoms on the day, and as a result, you are not permitted to travel.

Why Choose Us?

  • We’re a government accredited tour operator
  • We cover all corporate and social events and wedding transfers
  • We use only experienced, licensed and professional drivers
  • Quality, modern, air-conditioned 11 & 13 seat minibuses
  • We adhere to the strictest QLD safety standards
  • Our pricing is affordable and highly competitive
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